Shipping policy
Shipping Policy
Egypt Parrot Supplies
Last updated: October 2026
1. Delivery charge
Standard delivery within Egypt costs 150 EGP. Orders of 1,500 EGP or more qualify for free delivery. The final delivery charge is shown at checkout.
2. Delivery time
- Delivery time: usually 3–5 working days across Egypt.
- Same-day delivery: available via Uber courier — contact us on WhatsApp with your order number and delivery location.
These are estimated delivery times. Public holidays, weather, courier capacity, remote-address coverage or incorrect address details can cause delays.
3. Delivery areas
We deliver across Egypt where courier service is available. We do not currently offer international shipping.
4. Order confirmation and tracking
Order and courier updates are shared by email or through the order-status page when available.
5. Incorrect address or failed delivery
Please make sure your phone number and delivery address are correct. Extra attempts, address changes or failed delivery caused by incorrect information may create additional courier charges.
6. Damaged or wrong items
If your order arrives damaged or incorrect, contact us within 48 hours of delivery with your order number and clear photos or video. See the Return and Refund Policy for the full process.