Shipping Policy
We ship to all governorates across Egypt.
-
Free shipping on orders over 2,000 EGP
- Standard delivery: 15-25 EGP depending on location
- Delivery time: Cairo & Giza 1-3 business days, other areas 3-7 business days
- Cash on Delivery (COD) available for all orders
- We use trusted courier services for safe delivery
Returns Policy
Your satisfaction matters. If something is wrong, we'll make it right.
- Returns accepted within 7 days of delivery
- Products must be unopened and in original packaging
- For defective items, we cover return shipping and send a replacement
- For change of mind, customer covers return shipping
- Service bookings (boarding, training) can be rescheduled with 48hr notice
- Contact us on WhatsApp to initiate a return: 01003458320